Shipping & Delivery

All jewelry is made to order and is shipped within 10 business days, Monday to Friday, except for holidays.

Delivery times are only estimates and do not take into consideration delays due to holidays, customs clearance etc. Addresses in remote areas may require additional delivery time. We do our best to help your items get to you in time, however, we are not responsible for packages delivered outside the estimated time frame.

We are not responsible for incomplete or incorrect shipping addresses provided by the client. If a package is not delivered due to an incomplete or incorrect shipping address, the cost of shipping it back is the client's responsibility.

SHIPPING ZONES
Carabella by Cheryl is pleased to ship to Canada and the United States.

CANADA
For Canadian orders, we offer complimentary, carbon neutral shipping through Canada Post on all orders over $150 (pre-tax and after discounts).  Rush, expedited or express courier options are available for an additional cost.

UNITED STATES
For USA orders we offer complimentary, carbon neutral shipping on all orders over $150 (pre-tax and after discounts).  Rush, expedited or express courier options are available for an additional cost.

RUSH PRODUCTION
Rush production is available. A $50 charge will be placed on orders under $250, and a $100 charge for orders between $250 and $500.

A custom quote will be provided for orders greater than $500. Please reach out to us for more information.

Note that the rush production fee expedites the production process and has no impact on ship times. Rush production is not available for custom jewelry.